CQC Registered Care provider in Maidstone
About Us: Empowering Support Services
Empowering Support Services, based in south east England, is dedicated to supporting adults with additional needs such as learning disabilities, autism, and mental health. Our personalized care and commitment to empowering independence is at the core of what we do. We're not just caregivers; we're advocates for inclusivity and understanding in the community. Join us as we empower lives and create a more inclusive future.
Quality Care
Empowering Support Services is raising the standards in training and care delivery whilst looking to empower the people who use our service. We offer in-house training that is accredited for personal PDP, as we believe training our staff to high standards by the best will, also be the best.
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Our team at Empowering Support Services aims to deliver a service that we would be happy for our family and loved ones to receive, and we aim to support individuals to maintain their independence and lifestyle by providing the highest quality of 24/7 care.
Our Core Values
Passion – we are passionate about what we do and the difference we make to the people who receive our service. Passion is what drives the company and all our staff forward ensuring we continue to deliver superior services.
Community – we recognize that in valuing the communities we provide a service to, we offer value to both the community and the service user. Bringing employment opportunities and offering care to service users from people in their community, encouraging inclusion and participation in the community.
Trust – central to everything we do, the relationships we form with service users, staff, commissioners, and health and social care professionals, is trust. We are transparent and honest in all of our dealings in order to build lasting relationships that provide value for all parties.
Trust – Crucial in all of our service delivery and interactions with staff is the continued need to feel compassion for service users and colleagues. Compassion is wrapped around the company and is absolutely a driving force at the point of service delivery. The very basis of what we do and how we have gained our reputation is by ensuring our staff on the front line are driven by compassion.
Integrity – Our strong moral principles and steadfast belief in what we do is a value we cannot function without. Staff at all levels value the integrity of the company, its vision, and its values.
Stability – we offer stability to our staff in their employment, the people they care for, and the way we run our company. Our commitment to our staff and the people who receive our service is unwavering and we will ensure that this stability remains throughout through effective working practices and communication.
Meet Empowering Support Services Team
Amie Springhall
Director co-founder
Registered Manager
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I have over 15 years experience in the industry gaining qualifications up to level 5 in health and social care, in addition to this I also have qualifications in child care, autism mental heath dementia and positive behaviour support. I'm a mum of four daughters two of which have a diagnosis of autism, meaning I can relate to the challenges that the individuals and families face.
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I am passionate about providing individuals with personalised care working closely with them and there families to ensure the best outcomes.
Its extremely important to me to ensure Empowering Support Services provide the highest quality care, in an environment that the individual feels safe in and can lead an independent fulfilling life, as this is what I want for my own children.
Carrie Bakas
Director co-founder
Nominated Individual
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I have over 10 years experience in the industry from support assistant to management, I have worked closely with the CQC and quality compliance teams ensuring services are meeting the standards and providing good quality care.
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I am a mum of four boys, two of which have additional needs my eldest has a diagnosis of ADHD, my youngest it autistic with more complex needs, this helps me relate and advocate for the individuals with the same passion as I do for my own.
Its my mission and passion to support individuals using a person-centred approach. I understand that everyone is different an we all face different challenges, however, we all want the same outcomes to feel happy, safe and have the best quality of life.
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