We now provide home care in Lenham, Harrietsham & East peckham
What are domiciliary or home care services?
Domiciliary or home care services provide professional support and assistance to individuals in their own homes. These services are designed to help people maintain their independence while receiving the care they need. Home care services can include:
-
Personal Care – Assistance with bathing, dressing, grooming, and toileting.
-
Medication Support – Helping individuals take their prescribed medications correctly.
-
Companionship – Providing social interaction, emotional support, and preventing loneliness.
-
Household Tasks – Help with cleaning, laundry, meal preparation, and shopping.
-
Medical and Nursing Care – Services such as wound care, injections, and other medical needs.
-
Complex Care – Support for individuals with dementia, disabilities, or chronic illnesses.
-
Respite Care – Temporary relief for family caregivers.
These services are tailored to an individual's needs and can be provided on an hourly, daily, or live-in basis. Home care is especially beneficial for elderly individuals, people with disabilities, and those recovering from illness or surgery.
Providing you with
Home care in Maidstone
Fully regulated by the CQC
When a home care provider is regulated by the Care Quality Commission (CQC), it means they must meet legal standards of care and are regularly inspected to ensure they provide safe, effective, and high-quality services.
​
The CQC (Care Quality Commission) is the independent regulator of health and social care services in England. It inspects and monitors home care providers to ensure they comply with fundamental standards of care set by law.
​
What Does CQC Regulation Mean for Home Care Providers?
​
-
Registration Requirement – Home care providers must be registered with the CQC to operate legally.
-
Regular Inspections – CQC inspectors assess care services to check if they meet the required standards.
-
Quality Ratings – The CQC rates services as Outstanding, Good, Requires Improvement, or Inadequate based on their inspections.
-
Legal Compliance – Providers must follow regulations related to safety, effectiveness, leadership, care quality, and responsiveness.
-
Accountability – If a provider fails to meet standards, the CQC can issue warnings, enforce improvements, or even shut down unsafe services.
24 hour care support
What time of day do you need support? how long? weekends? We cover the whole of Maidstone when you need us
fully trained staff
Our staff are the best! We are a small family run business that takes pride in our staff and work. All our staff are fully trained and compliant with CQC standards.
CQC registered
care provider
CQC registration allows us to carry out full personal care and the administration of medication
medical appointments
We are happy to support your loved one to all medical appointments. Staff will complete a full report. This can help take pressure of the family and allows you to spend more time with your loved one.
How to arrange your home care
care provider in Maidstone
We understand how hard it can be to choose a
1
Call the team
Call our team of experts. We can talk through your options and any questions you may have, or advice you may need.
2
Free home care assessment
Empowering Support Services Ltd will come out to meet you and complete an assessment - This includes discussing your care needs, what times you need and how we can meet them.
3
Work in partnership
We work together in partnership with you, your family and outside professionals to provide the best care leading to better outcomes.
Empowering Support Services Ltd is family run with over 20 years experience. We care for all age related need's within your home.